Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
If you change your mind about the products you have purchased from us, we will refund the purchase price to the original form of payment or exchange those products (other than gift cards or seconds) in the country in which they were purchased, subject to the following conditions;
Items must be returned within 30 days of purchase with the original receipt or other proof of purchase;
You must provide your name and address. These details will only be used for the purpose of processing the return and will be maintained in a secure fashion for the period of time necessary to process the return;
The returned items must not be swimwear, underwear, earrings, cosmetics or stock clearance items; and
The returned items must be unworn, unwashed, or otherwise unused with original tags/labels attached.
The return details for online purchases is included on the packaging receipt.
If the products you have purchased from us are faulty, wrongly described or different from a sample shown, then we will meet our legal obligations in the country in which the products were purchased which may include refunding you or providing a replacement product provided that items are returned within a reasonable time with proof of purchase.